Currently, we are only processing exchanges for items that are unwashed and unworn. We strive to ensure our customers are happy with their purchases by handling exchanges on a case-by-case basis. Our commitment is to stand by the quality of our products and services, and we aim for customer satisfaction. Rest assured, we always do our utmost to assist our customers in a fair and reasonable manner. Our belief is that by treating our customers fairly, they will reciprocate the same fairness towards us.
Please be informed that the terms and conditions outlined here govern the use of the websites under I Am Kalel, Inc., such as www.iamkalel.com, and not limited to online stores. Any adjustments to these Terms will be published on our Site, and the date of update will be indicated for verification.
I Am Kalel reserves the right to update these Terms, with the revised Terms becoming effective upon posting. In instances where specific services or products have Additional Terms, these will be addressed separately, with these Terms taking precedence in case of discrepancies.
Should you have any inquiries regarding these Terms, refer to the provided contact information section titled, “How do I contact you?” for assistance.
Kindly note that prices and promotions on our Site may differ from those in retail stores due to varying pricing strategies and promotional events offered distinctively in each platform. Redeemable promotions and discounts may not always overlap between online and brick-and-mortar stores, unless otherwise specified.
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